Customer Testimonials
First time @ the Chesapeake location. I want to say Jacob Fox was the best service advisor -very friendly and professional. Did not rush me,took his time helped and answered all my questions appropriately. I will be a transfered client due to the appreciation, support and respect I was given @ your location. JACOB FOX looks good on you Greenbriar Service Dept. Big up's to you Jacob and thank you for you service.
Ahdu gave me great customer service, and helped with any questions I had. Great place!
Mikul he helped me out appreciate it
Mr. Winston Whitehurst has to be the most honest, integral car salesman I’ve met. And Southern worked hard in tandem with him, Brian and Abdul to get me in a reliable vehicle within my budget. While also helping me protect my investment. I’m grateful!
The best place to buy or service your car. They are super friendly. Prices are very reasonable.
Mikul did a great job. Abdul was very patient.
Abdul was great. He helped me fully protect my vehicle.
Wonderful experience with the great salesperson Thomas and with Jerome in finance. Seamless transaction. Great people every step of the way.
Shout out to the employees of Southern Kia Greenbrier Mr. Ti, the manager, Mr. Cedric work in finance and Mr. Josh as the salesperson. What an awesome team. They help me process my second car from start to finish. Everything went smooth, easy to work with. Big shout out to the receptionist Ms. Jeesey.
Reggie and Jake were amazing! They worked out a great deal that kept us at a comfortable price.
Niko and Abdul were fabulous! They were informative and helped provide the best coverage and car for me! Thank you both!
Abdul, Jerome, Jake, Trey, and Max were awesome to deal with!
The service experienced I received today, (Friday, November 29th, 2024) compared to past service visits is so much better; and that's with renovations being conducted inside the service building itself. The service advisors in the past seemed overwhelmed and sometimes customers would be waiting in the loung for many hours. There was a time in the past where I had to leave the loung and go and see what was taking so long with my vehicle. The mechanic had completed the check and brought the recommendations paperwork to the service advisor; but the paperwork was just sitting there because the ...
Jake was great at explaining everything very knowledgeable and patient. Thank you
Great sevice all around
Loved the place everybody was so nice
Today we had the pleasure of working with Max and Jerome. From start to finish they offered a professional and friendly experience. They both were organized and answered all of our questions. We look forward to working with them for future car needs!
Jake Nelson was very helpful and friendly in the purchase process !!
What an easy morning of buying our new Kia. Jake Nelson and Thomas Miles were fantastic.
Many thanks to the service team for a wonderful job of fixing my truck and my wife's car... a special thanks to the Service Manager Antwan and Tom in parts for going to extra lengths in helping us. Both of our vehicles had problems at the same time... the truck had some sort of an engine issue and the car had a broken passenger side mirror. We took both in on a Tuesday for a repair time and cost estimates. Antwan had us leave the truck which would be worked on Wednesday... and scheduled the car fix for Friday. ...
Jake was awesome! Very knowledgeable and answered all my questions. Made the conversation fun! GBO!
Jake and Rggie were excellent resources in helping me get my new Kia K5 for just under $27,000.
Great Service from Jake thank you for helping
Our family had a wonderful experience with Southern Kia. Maryll is fantastic! He went above and beyond to answer all our questions and earn our business. We reached out to three different Kia dealerships, and I feel Southern Kia was the most responsive and professional. They did everything they said they would do. They made buying a car—something that can often be stressful and daunting—feel smooth and easy, and it was clear they genuinely cared about us. Highly recommend!
Easy experience working with Thomas and Jake.
Great overall experience!
Antwan is great.
I called to book a service appointment and Rian was SO helpful! Looking forward to my appointment now. She made the process easy and when I didn’t know what I needed, she took over and took good care of me. Hopefully the techs do the same! Thanks Rian!
Jake was very helpful in explaining my finances and really helped in my decision making
Great experience! Cynthia & Jake were amazing!!!!
Our experience with Reggie Myers and Jerome Daniels was beyond amazing. I would refer anyone looking for a quality vehicle and incredible customer service to go see them at Southern Auto in Greenbrier!
Our experience has been very positive and smooth both Reginald Myers and Jerome Daniels were outstanding
Abdul was awesome to work with. I was completley at ease working with him.
Abdul, Jerome and Stuart are great. Made the buying the Kia Telluride easy!
Jerome, Cynthia, and Issa were very helpful to us in the purchase of our new Kia Carnival! The service was excellent!
Great service…Max and Jerome went above and beyond to help us!
Jerome and meryll was extremely helpful and took care of us and met all of our needs this was honestly the best service I had especially for my husbands and mines first car
My experience here was excellent. Meryll took care of us as far as information about the car and warranty info and he is an excellent representative and was very attentive to help us get our first car. Jerome also took care of us with our finance and I must say he was an excellent representative.
Great Service!
Jake provided a personable and timely experience during our purchase at Southern KIA in Chesapeake, VA.
AMAZING!!!! Jerome and Issa were amazing!!! Thankyou so much, we love our new KIA!!!!! 😍
Jake was very helpful he made sure we had all the numbers worked out very outgoing guy
Excellent
Issa and Jerome, took care of paperwork. Reggie took care of me as well. Everyone was great, easy process
Stuart and Jerome were great! I'm happy with my new Kia!
Jake was awesome .
This is a review for their service department. Today, I had an issue with my trunk that wouldn't latch. I called spoke to someone who said bring it in right away. When I arrived, Rebecca greeted me and helped deal with this matter. It was a recall issue, luckily for me they had the part in stock and was able to fix and very quickly as well. I appreciate the service team helping with this issue today. They provided excellent customer service. Thank you.
Friendly staff, but I took my car in for a scheduled recall appointment and they didn't have the parts to fix the recall. Why schedule it and then not have the parts?
Jake and Christian were great! The made the process of buying a car as easy as possible.
Today helped solidify my decision when getting my 2024 Kia Carnival serviced at this location. I purchased my vehicle at the VA Beach location but I prefer the Greenbrier location for service even though it's 30 min further than my home. My service advisor, David R greeted me as well as other customers with a great attitude and checked on us while we waited. Customer Service is what solidified my decision on continuing to come to this location. Service was quick and efficient. Thank you and keep up the great work!
Tim, Josh, and Matt took care of my son.
Great experience at at Kia Southern. Appreciate the great assistance and help from Mr. Issa finding me the right 2024 Telluride. True professional and went the extra mile to have a the car we wanted shipped from another Kia dealership.
Jake was great, not pushy, he was the only finance manager available but he took time to answer our questions and make sure we were satisfied. Raheed was our salesperson and was very patient and helpful with us and finding the perfect vehicle to meet our needs.
Jay, Issa and Jerome were outstanding! Great service from all three and Southern Kia is the place to go!!!
Abdul and Jerome made our buying experience smooth and enjoyable. We appreciated that they were very honest and upfront with us for everything. We look forward to enjoying our telluride!
Grateful for the knowledgeable associates that assisted us from start to finish. Thanks you Jerome, Max and Pam!
Fabulous customer service from Mikul Brown & Jerome Daniels. Wouldn't go anywhere else!
Jerome Daniel’s Moriah Danini and Jay Cunningham they made our leasing of the 2025 Kia Telluride breeze! Professional, personable and thorough! Thank you all so much!!!
Jake was great to work with, very clear.
Thomas and Jake we fabulous
Had a great experience with Christian and Jake. They did a fantastic job
Love some Ms.Cynthia. I purchased my Optima from her 10 years ago. Now I’m back for the K5. Service was awesome as always. Mr.Jerome broke down the financing and help me understand everything and answered all of my questions and concerns.
Jerome Daniel's and Cynthia Adam's helped us through buying our new Telluride. The process went smoothly and we are extremely happy with our new vehicle.
Jake was amazing during the finance portion of my deal!
One fantastic experience! Great Service with Tani
Loving my new Telluride. Reggie Myers was awesome to work with, so full of energy and information. He got us in and out as quick as possible. And Jerome Daniels, finance, worked well together as also. 1st time working with Southern, very impressed! Thank you!
A nice place to visit!, while you wait you can also enjoy coffee, water,and snacks, the staff is professional and friendly. And if somehow you happen to need a auto repair, they will offer a payment plan that is budget friendly. Kia is the place for you.
Service took longer than expected but great as far as the service guy was considered he was very good. Kept me informed of what was going on
Everyone has been very helpful. Look forward to years of enjoying my new kia
April was fantastic, answered a question, April is always available and ready to go and a very eager beaver. Thank you april
Quick and efficient
I was in and out in no time and I didn’t have an appointment.
Max was very helpful and pleasant to work with. I ended up with a much better vehicle than I had aimed for. Everyone was most helpful, including the financial department. Thanks guys!
Ms Cynthia helped me get my car and was fantastic and Financial Director Jerome Daniels did a great job with the finance part. Wonderful!! Happy customer.
Max and Jerome was very helpful in helping me to purchase my first car. Very great experience.
Although the agent over the phone lead me to believe that I would be in and out within a few minutes, the service technician did his best to get me out in a reasonable time despite the back log of repairs that needed to be done. The customer service was stellar.
Stopped by due to a slow leaking tire on my K5. The service department got me in and out very fast and was able to find and fix the leak which another repair shop could not find. Very satisfied customer.
Shout out to Meryll and Jerome for providing us with great information regarding our new vehicle. 100% recommend.
Joe did a very good job. Very professional. And attentive. We would definitely do business with him again
Your service staff were kind, professional, and very helpful. I certainly appreciate iAntoine’s Getting my oil change, taken care of.
You guys always take care of my vehicle. Make sure I'm up to date on all required inspections.
Thomas and Jake made the car buying process a breeze!
Jaden was amazing as well as my finance person (can’t think of his name). They both made the whole process a great experience.