Customer Testimonials
We’re driving our third Kia, and love it. We had a repair issue with our 3020 Sorento that fell through the cracks, but then called Steven Dotson in the repair department and he fixed the issue in record time. He was polite, knowledgeable, and fast. Thank you Steven!
Best car buying experience I’ve ever had! Cynthia my sales lady was absolutely amazing! I worked with Jay C, Josh from service and Jerome in finance and each one of them provided the most memorable customer service I’ve ever had. They each made my experience easy and the communication was exceptional.Thank you for your excellent customer service!
We enjoyed our car buying experience. Merrill Hernandez was very patient and knowledgeable. Abdul Issa was wonderful to work with in financing.
I came in looking for a car and found exactly what I wanted. Issa helped me put the deal together and financed my paper work. He made the process really smooth and answered all my questions!
Derrick was great to work with. He was patient, friendly, and best of all, he was not pushy to make a sale. He genuinely wanted for us to take our time and make sure we were making the best decision for our family.
Jerome Daniel's had everything ready for me. And made sure it was a smooth process. 10 out of 10 fully recommend
The representative Shelly Hunter was very pleasant and helpful during my inquiry for walk-in service. I always enjoy, coming to Southern GMC for all my vehicle needs (drop off, walk-in, and appointment).
Nice experience
Eddie and Jake did a great job explaining the vehicle warranty program.
Cynthia and Jake were patient with all our questions, friendly, and low pressure sales types.
Christian was very patient and informative while helping my wife and I find her dream car. Treyvon in finance was amazing! He found us the best rate and beat out our preapproval by miles.
I’ve been with GMC for a year now by far the best service I received has been from Ms. Shelly Hunter. She gives you updates, very respectful, she goes out her way for your satisfaction on questions on your vehicle, all while working multiple customers at once. 10/10, she’s a keeper 🫡
Ms. Shelly Hunter has great customer service. She was very pleasant. Great customer service make a difference, especially if you’re having a bad day. Kudos to Shelly!
Shelly H. was very nice and joyful. This was my first visit to this location. She made me feel like I've been going there for years.
The team at Southern Kia gave me the best experience! The best trade for my car & more amenities than I could have imagined. Thank you so much, Winston, Derrick, Jerome & Eddie!
Very fast and efficient. Shelly Hunter was great and helped us tremendously. Very nice and professional.
Christian was amazing. Helpful and professional. He took time with me to explain everything. Never pushy which I appreciate. I will definitely refer friends and family to him. Thanks again Christian. You are awesome!
Great customer service, Spoke with Mike B, in reference to a recall for my vehicle. Mike B was great in assisting me with knowledgeable information regarding the recall, also scheduling a service time for maintenance for the recall.Great personality, very professional. I would definitely recommend this location to family and friends.
Reggie & Jerome did an awesome job getting me in my new Kia Telluride! Awesome and quick experience from start to finish. Definitely go see them today!
Robert was very responsive and worked with me to get me in the car I wanted
Meryll Hernandez and Issa did a fantastic job at staying within all of the parameters that I requested. Straightforward and simple! If you need some trust worthy guys to help With a purchase give them a try I am 💯 sure you won’t be disappointed or dissatisfied. Will definitely get another vehicle from these guys when it’s time. Thanks again guys
Reggie is amazing
My spouse and I recently visited Southern Auto Group to purchase a Kia. Christopher Lattimore and Jerome Daniels provided excellent service and provided the finest deals. I recommend that you ask for them when you go; you will be in good hands!
Had a nice visit at Southern Kia Greenbrier dealership. Jerome and Chris are two wonderful beings I recommend speaking to when wanting to purchase a car from this dealer. They both conducted business well and any questions or information that needed to be shared was given. I appreciate them and recommend anyone else stopping by to purchase from Southern Kia Greenbrier!
Reggie and Jerome were amazing!! Thank you both for the best experience I have had at ANY car dealership. Love my brand new car!!!
Great service department. Was able to get vehicle in and out with no issues. Excellent communication with service writers
Stuart and Abdul were amazing and helped me buy my new Kia Sportage!!
Sean was able to get my car in for an oil change and state inspection and it took less than an hour and a half. Extremely grateful!
Very happy with our new Kia Carnival. Everyone was very kind and helpful from the moment we walked in. Our salesperson Meryll was the ideal salesperson - not pushy and looking to help you out. The manager Brett was accommodating and helped us reach our goal numbers. There are always going to be more fees than you expect when you buy a new vehicle, but Southern Kia is going to make the hard stuff as easy as it can be. The extended warranty conversation was a little bit more of a pressured discussion than I liked, but the people are ...
The best car buying experience I have ever had. Everyone is so friendly and welcoming, especially Robert and Abdul! All of our questions were answered and they helped us with everything without hesitation. We will definitely be referring friends and family to Southern Kia Greenbrier! Thank you!
Jerome and Raheed were a pleasure to work with. They were very informative and assisted with my purchase. Excellent!!!
Jerome, Reggie, Treyvon were absolutely amazing they helped me so much with everything I needed and got me the perfect car that I wanted. Highly recommend if you shop here to ask for them personally.
Great place to shop for your next vehicle
Ms. Nimmo, Ms. Cynthia and the The Finance Director Jerome was EXCELLENT. Easiest purchase process ever! Thank you for Vehicle #2!!!!;)
Reggie & Jerome took excellent care of my husband & I when purchasing our van. If you are interested in buying a new vehicle hit Reggie up. He’s the best!!
I had a great experience with kia today . Abdul & Mike were a great help. I recommend kia greenbrier to everyone . This is the 3rd car I have purchased from them & I have nothing but great reviews . Their customer service is amazing. Thank you guys 💙
Thank you Chandler and Jerome!!!! 🙂
Thomas and Abdul were amazing to work with!
Jake Nelson was great during the financing! Not once did I feel pressured and my paperwork was done quickly and efficiently. If you get Jake Nelson for finance you're definitely going to have a quick, seamless transaction.
Great communication great experience would recommend to all my friends
Cynthia Adams and Jerome Daniel’s were great
Great Experience at Kia Greenbriar! Actually the best experience I’ve ever had purchasing and finding the right vehicle for me! I recently purchased a vehicle (Kia Telluride) from Kia Greenbriar, and I couldn’t be happier with the experience! From the moment I walked in, the staff was friendly, professional, courteous, treated me like a human, and genuinely interested in helping me find the perfect car for my needs. Winston helped me look for the car I wanted he was knowledgeable, patient, and never made me feel pressured. The entire buying process was smooth and transparent thanks to Jay ...
The staff were very helpful and professional especially Christian gerry and Jerome daniels! Excellent customer service!
Jerome in finance and Adam in new cars were fantastic. Super patient and informative from start to finish. I could tell they wanted to work with me rather than just get through it.
My wife and I had an exceptional experience with Reggie and Abdul! As first-time car buyers, we were unsure of the process, but they guided us every step of the way. They found us fantastic deals and made sure we understood everything about purchasing a car. Their professionalism, patience, and expertise made the entire experience stress-free and enjoyable. We couldn't have asked for better assistance and are thrilled with our new car. Highly recommend Reggie and Abdul for anyone in need of a car!
Absolutely! Here's a 5-star review for Abdul and Reggie: ⭐⭐⭐⭐⭐ I cannot recommend Abdul and Reggie enough! From the moment my husband and I walked into the dealership, they made us feel like valued customers. Their professionalism, knowledge, and genuine enthusiasm were unmatched. Abdul took the time to understand exactly what we were looking for and guided us through every step of the process with patience and expertise. Reggie was equally amazing, ensuring that all of our questions were answered and that we felt completely confident in our decision. What truly stood out was their gratitude and positivity—they were ...
Recently purchased a vehicle and had an unfortunate experience where one of my tires popped. There was an issue with the emergency roadside assistance number but I called Abdul who helped process the sale of my new vehicle and he advised me on how to proceed using my warranty/coverage.
Treyvon & Reggie Did a wonderful job today helping me get a brand new 2025 Kia K4 I’m so happy with the good work they’ve done to help me
Abdul, Mikul, and Dave provided me with a wonderful 1st timer buyer car experience! Choose them!
Southern Kia Greenbrier went way above and beyond my expectations. This is by far the best experience I have ever had buying a new car and I highly recommend using them for your next car purchase. Jay Sullivan, Mikul Brown and Jerome Daniels did an excellent job helping me and I could not have asked for a better car buying experience.
I love the experience Reggie and adul was the best !
Mikul was great, fast and easy and he worked well with the budget I had going in!
Best dealership and salesperson I haver ever experienced in 55 years of car buying. Ask for Meryll !!! My wife and were going " looking only " to experience at least 5-6 brands models of autos. First stop was southern KIA left with 2025 KIA Soul. End of story. BAM! They are XLNT ! ! ! !
We had an outstanding experience at Southern Kia. We were helped by Meryll and Thomas on the sales side and Abdul in finance. All were extremely professional and knowledgeable, both personally and professionally.
Derrick White did a fantastic seamless job with the sale, quick and easy. Jerome Daniel’s from the finance group handled his end on par with Derrick. If you are thinking of a new vehicle, try em out.
Excellent dealership, I had excellent service from Mikul brown and Abdul Issa they are the best and the prices were undeniable can’t hit on this dealership. You gotta come on down get a car ASAP.
Jake squared away my financing. Super profesional and timely. 🙂
Abdul and Mike were awesome!
Both Rob and Jake were great with assisting me through getting my first car, were way more informative than other places!! If you want help I highly recommend going with them to help through the process!!
Jake and Max are great guys. Low pressure and ended up with a great deal on a new car!
Very detail oriented and patient throughout the entire process. Would strongly recommend him to anyone interested in buying a Kia.
Reggie is the man you want to see here. He went above and beyond when I purchased my vehicle and into the weeks later when I had questions about my coverages. Which Kia has the best warranties around FYI. Couldn’t be more pleased with my experience.
Sales is great, and I do like my Telluride. Beware that buying your vehicle (brand new) from Southern does not make you a priority customer or guarantee that you'll actually benefit from the promised inspections/oil changes. -Service department never returned my call when I called to ask about a service notification. -Inspection cannot be scheduled until middle of next month with Southern. (I can take it to a local auto shop and have it done same day.) -Online system for scheduling services allows me to choose date and time for an oil change but then says "unable ...
Thomas found me the perfect and Abdul helped me with protecting my vehicle!
We received exceptional service by the team at Southern Kia – Greenbriar. Our primary contact was Christian whose professionalism and dedication significantly contributed to a smooth and thorough from the begining of our fact gathering through to purchasing. He went above and beyond to locate a vehicle that matched our specifications, allowing us the opportunity for a 24-hour test drive. This attention to detail and commitment to customer satisfaction truly stood out to us. We look forward to many enjoyable miles in our new Kia Sportage and to returning to Southern Kia – Greenbriar for future purchases.
Jake was amazing! He explained everything to us throughly and we thank him for his service.
Explained all the service, how to go about getting it done, how to get reimbursed, etc. very detailed, took the time to explain any questions or confusion
First oil change for my 2024 Kia Seltos, the gentleman offered a free tire rotation. Service was completed in a timely manner. Thanks Kia
Absolutely amazing service, my advisor Sean worked hard to get my car done, the Cashier was very kind and made sure I was all set. And i'll like to thank the techs who worked on my car, outstanding job.
Amazing service!!! Representatives are attentive and informative. I’ll continue to travel from Newport News to Greenbrier for service on my vehicle!!!
Sean took care of me when I brought in my KIA TELLURIDE. He was well versed with details pertaining to my car & was absolutely pleasant to deal with. He let me know what they can do for me with the programming my vehicle which was displaying KM instead of miles & above all got my vehicle inspected in record time. He made this visit so pleasant. He is a keeper. Thank you so much. Everett D Wilson II PLEASE NOTE: This location has greatly improved. I can't wait to tell everyone about how good you have become at ...
Chandler was a great salesman and Jerome was great
Mikel Brown and Abdul Issa are the real deal. Explanations and getting the deal close to what you want it to be!!!!
Great Customer Service, Abdul Issa, Meryll and Dave took great care of us
Had issues out of town with my vehicle while with my kids for my son birthday. They helped and made sure I figured out what was going on with my car to get me and my kids back to NC. Although it turned out to just be something minor. I was pleased with my customer service from Dan Yohn in service
Much better than VB LOCATION
Jake was wonderful! Explained everything in detail
Great car buying experience, Jake’s the man!!
Christian, and Abdul helped us purchase our vehicle and made the entire process very smooth!
Great service! Service advisors are so helpful and informative. Left with the biggest smile on my face! Will be continuing my services with you guys!
Cynthia Adam’s Jerome Daniels
I just had an incredible experience with their service department. This is all due to their manager Rocco. I have taken my car there before under the previous manager and the experience was completely different. Rocco and his staff did an amazing job at communicating with me every step of the way and returned my car to me better than when I dropped it off. I am Very happy with the service I received and will definitely be bringing my car here for all its service needs. I own one of the few Kia electric vehicles in Chesapeake and Rocco ...
Great service. In/out with no issues.
Easy and no stress buying experience. Max, Rob, and Abdul were fantastic!
Thank you to Reggie Myers and Jerome Daniels for helping me with my new car purchase! They were very patient with me and my 4000 questions. 🙂 I’m excited about my new Kia!
Meryl was a great help in getting the car and deal we were looking for.
Great service from Antwan Pair. I used to dread going to this service department but he definitely changed my opinion
Pam, Abdul, and Nico were amazing!!! Great service!!
Booked a scheduled appointment to have a recalled part replaced. Brought the vehicle here and they said, oops we don’t have the part and are going to have to order it. This is the second time this has occurred at two different southern kias. You jave my VIN and you know the part required to complete the recall and somehow this organization cant plan in advance and again wasted my time. Went to pick my car up and stood at the checkout counter while two females played on their cell phones and talked back and forth. Seriously, Focus on ...
Very good communication and service. Leased a new vehicle and everything was straight forward, clear and fair. Mikul our sales man, issa was our finance manager and both were fantastic.
Everyone was excellent, front desk to completed paperwork! Christian and Treyvon, Brett, Thomas, and Reggie all fabulous!
Jerome,Treyvon,Jake, and Abdul were very professional in achieving financing for me. Worked diligently and were also very courteous.
Had a great experience Jake was very helpful in finances. Cynthia was a awesome sales associate.
Adam was great and helped me find my perfect car. Abdul was also a great help with finance, made everything quick, easy and simple.
Came to get a car for my daughter, Chandler was immediately standing outside to greet us and help us. He answered every question we had and handled everything quickly and efficiently! Abdul was introduced to us to for the finance side of it, he couldn’t have been more clear and understanding. He explained everything and made the closing experience that much better. Honestly, all of the staff that we were introduced to were all warm and helpful and felt like they were happy to be there. Everyone we came into contact with was a great experience! I’d recommend ...